AOG means Aircraft On Ground. Wingmen Solutions offers 24/7 AOG intake and sources aircraft parts and expedited logistics for grounded aircraft; every quote receives human pricing approval within 15 minutes of intake.
When an aircraft is grounded awaiting a part, time is the cost driver. Wingmen Solutions accepts AOG requests at any hour through Nova, its virtual assistant, which captures the part number, aircraft type, tail number, location and urgency, then routes the request to the team for sourcing.
Parts are sourced through our network of suppliers and distributors, and expedited transport is coordinated to the aircraft's location. Pricing is approved by a human before it is released to the customer.
Wingmen Solutions does not perform maintenance. Installation and airworthiness release remain with the client's approved maintenance organisation.
How it works
- STEP 1
Intake
Part number, aircraft type, tail number, location and urgency submitted.
- STEP 2
Approval
Human pricing approval within 15 minutes.
- STEP 3
Source
Part located through supplier network.
- STEP 4
Ship
Expedited logistics arranged to the aircraft's location.
- STEP 5
Confirm
Delivery tracked until received.
Frequently asked questions
How fast is the response to an AOG request?
Intake is available 24/7 and pricing is approved by a human within 15 minutes of intake.
Is the intake assistant automated?
Nova, our virtual assistant, collects the details through a guided conversation in English, Spanish or Chinese. A member of the team personally reviews every request and approves pricing.
Do you perform repairs?
No. Wingmen Solutions sources parts and logistics. Maintenance is performed by approved maintenance organisations.